Privacy Policy

REFUND POLICY     J. Wilton Distributor

Privacy Policy

Last Updated: August 23, 2024

Welcome to J.Wilton’s Online Store.We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website j-wilton.com (the "Site"), and purchase our products or services.

By accessing or using our Site or signing up to our newletter or agree to recieving texts, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Site.

1. Information We Collect

  1. Personal Information:When you purchase products, create an account, or subscribe to our newsletter, we may collect the following personal information:
  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (e.g., credit card details)
  • Order history
  1. Non-Personal Information:We may also collect non-personal information that does not identify you specifically, such as:
  • Browser type and version
  • IP address
  • Pages viewed on the Site
  • Date and time of your visit
  • Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including sending emails to confirm your order status and shipping details.
  • To communicate with you, including responding to your inquiries and sending promotional emails if you’ve opted in.
  • To improve our Site, products, and services.
  • To conduct analytics to understand our customers better and optimize our marketing efforts.
  • To comply with legal obligations.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers:We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing assistance.
  • Legal Requirements:We may disclose your information if required by law, such as in response to a court order or subpoena.
  • Business Transfers:In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about visitors to our Site. Cookies help us:

  • Remember your preferences and shopping cart contents.
  • Understand how you interact with our Site to improve your experience.
  • Serve relevant advertisements to you on other websites.

You can set your browser to refuse cookies, but this may affect the functionality of our Site.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction:You can access and update your personal information by logging into your account.
  • Opt-Out:You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
  • Deletion:You may request the deletion of your personal information, subject to legal obligations that may require us to retain certain information.
  • Data Portability:You may request a copy of your personal information in a commonly used format.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no data transmission over the Internet or electronic storage method can be guaranteed to be 100% secure.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our Site. Your continued use of the Site after the changes have been posted constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

J. Wilton Distributors Ltd.

4746 76 Avenue NW Edmonton, AB T6B 0A5

780.466.3174